Trade
01 Jul 2024

Clearing GUI : Technical issues solved

01.07.2024 17:07 CEST The previously communicated technical issue with GUI connectivity is now solved for both Leased line and Internet line connection. All users may continue to use C7 and OTCClear GUIs normally.

The cut-off for position close-outs (Zero Costo Quantity) will be 18:00 CEST, we kindly ask all Clearing Members to consider this when entering close-outs.

The root cause for the issue has been identified, and measures are in place to prevent that from happening again in the future.

We apologize for the inconvenience caused.

Market Status

XEUR

The market status window is an indication regarding the current technical availability of the trading system. It indicates whether news board messages regarding current technical issues of the trading system have been published or will be published shortly.

Please find further information about incident handling in the Emergency Playbook published on the Eurex webpage under Support --> Emergencies and safeguards. Detailed information about incident communication, market re-opening procedures and best practices for order and trade reconciliation can be found in the chapters 4.2, 4.3 and 4.5, respectively. Concrete information for the respective incident will be published during the incident via newsboard message. 

We strongly recommend not to take any decisions based on the indications in the market status window but to always check the production news board for comprehensive information on an incident.

An instant update of the Market Status requires an enabled up-to date Java™ version within the browser.